Buying from Urban Mercantile is a sensory experience. The touch and feel or sight and appeal, of the perfect this-and-that is meant to be enjoyed live and in concert. But, it’s a modern world and people shop to suit their busy lifestyles. And we know that the whole globe is your department store now. We’re making it easy to shop online, but we don’t want to deprive you of your need for human contact. Stop by our store when you can, but when you can’t, use our web site. Find the product you want and just click on the “buy” buttom. You’ll then have your very own shopping cart to fill. From there, it’s pretty easy; it’s just like any other secure online shopping experience. Returns and exchanges are easy, should you need them. If web-shopping isn’t your bag, just call, fax, or email us with your request and we’ll treat you like the real person that you are. Items in stock will ship within 3 days. You’ll be informed about items temporarily out of stock and your order will ship as soon as it’s available.